MASTERCLASS IN OPERATIONS MANAGEMENT STRATEGIES

COURSE OVERVIEW
The Operations Management Strategies Masterclass is a unique learning experience over a two days period, which focuses on developing the core operations management skills and competencies (knowledge, planning, control, problem-solving and communication).

KEY FEATURES OF THE OPERATION MANAGEMENT STRATEGIES MASTERCLASS:
1. Operations management best practices
Understand strategic operations alignment and integration.
2. Process management best practices
Understand business process improvement and business process re-engineering.
3. Quality management best practices
Critical analysis of the applications and limitations of popular quality management and business process improvement practices, models and frameworks.

LEARNING OBJECTIVES:
1. To increase participants’ international exposure by providing the opportunity to interact with authorities and experts on the challenges they face
2. To familiarize participants with different Institutional contexts by sharing experiences and lessons learned with private leaders and public managers at different levels of government.
3. To increase participants understanding with local, state and regional government – how it functions, and how it can better function within the context of participants’ countries.
4. To provide an informational base for more informed policy making regarding urbanization and issues of sustainable development.
5. To promote high ethical standards in public service among local and regional government leaders.

COURSE CONTENTS
1. Answering top COO questions
2. Operations Management model
3. Operations management strategy
4. Operations planning decisions
5. Supply Chain Management (SCM)
6. New product Development (NPD+ R&D;)
7. Production or Manufacturing Management (MM)
8. Operations Management best practices (LEAN System)

PARTICIPANTS WILL:
1. gain understanding of operations management framework.
2. learn how to plan, build and manage LEAN enterprise operations.
3. understand quality management: the frameworks, tools and techniques necessary to implement product development and operations improvements such as Total Quality Management (TQM), capability Maturity Model (CMM), six sigma, ISO 9000, and kaizen.
4. understand outsourcing, off-shore and supply chain integration.

BENEFITS:
on completing the Institute of Strategic Management, Nigeria (ISMN) Operation Management Strategies Masterclass, your operations team will:
1. be able to share insights on how to develop strategies, initiatives and programs to introduce and sustain competitive operations management system.
2. develop core operations skills and competencies.
3. Achieve the ISMN Masterclass Certification in Operations Management Strategies.
4. Achieve the ISMN Certificate of proficiency in Operations Management..

AUDIENCE:
COO’s team: operations managers, procurement managers, supply chain managers, production managers, manufacturing managers, warehousing managers, inventory managers, quality managers, R&D; managers, innovation managers, project managers, entrepreneurs, and operations management consultants.

PAYMENT DETAILS:
Account Name: Institute of Strategic Management, Nigeria (ISMN)
Account Number: 1015550632
Bank: Zenith Bank Plc

Change! Advantage!! Sustainability!!!